FAQ
The games and activities are suitable for children 5 years of age and up
Yes, in case EI Mate Box doesn’t work for your child, which is rare…Just send us an email within 10 days of receiving the first box and we will cancel your subscription for the remaining boxes and promptly refund the remaining amount to your bank account. Please note that if the subscription is cancelled the customer has to pay the price of the individual box which is not under subscription discount offer and will have to pay the price of the box/ boxes as single purchases and not under subscription.
Yes shipping is free. There are zero shipping charges. We ship all over India.
Yes, cash on delivery is available for some pin codes in India. Currently we accept payment via all valid credit cards, debit cards, net banking, UPI and payment wallets.
You will get your EI Mate Box within 10 days from your order.
The 1st Box in your subscription will reach within 10 days from your order, similarly for next 2 months you will receive a box around the same date.